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USA Made Muslin Drawstring Bags           
Imported Cotton Drawstring Bags (Indonesia)           
Imported Muslin Drawstring Bags (China)           
Imported Linen Drawstring Bags (China)           

Heat Sealable Empty Tea Bag Paper Filters           

General Information           
Policies           
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About |  Payment |  Sales Tax |  Shipping |  Returns |  International Orders |  Privacy & Security |  Website




About







  • We are an online business providing you with quality, American Made Muslin Drawstring Bags/Pouches, Imported Cotton and Linen Drawstring Bags/Pouches, and Empty Tea Bag Paper Filters at wholesale prices worldwide.
  • We know our products very well and provide only the best quality merchandise.
  • We believe in EXCELLENT customer service and do our best to be environmentally responsible. Whenever we can, we reuse clean boxes so please understand if your USA made bags are in a China labeled box or vise versa.





Payment



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  • Full payment is required prior to shipping out your order.
  • Online payments are securely processed by your choice of credit card payment processor: authorize.net, paypal.com, or google.com at "checkout".
  • We may accept money orders or cashiers checks for mail orders depending on the situation. Please contact us first to facilitate processing.

Sales Tax





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  • Sales Tax is charged only for purchases shipped to a California address. Current rate is 8%.
  • Sales Tax IS NOT charged on shipping charges.

  • If you are a vendor/business with a CA Resale Permit and your purchase is intended for resale purposes, you can avoid paying California Sales Tax.  DO NOT TRY TO INPUT BUSINESS SALES TAX PERMIT NUMBER INTO SHOPPING CART.    
  • Download the form entitled "California Resale Certificate" by clicking NOW.
  • Complete and send us the form as instructed.
  • Upon receipt, We will email you a unique CODE number with instructions for tax exempt purchases.
  • CRC form will kept in our files for all future purchases

Shipping









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  • We do our best to ship out orders within 48 hours. If you have an urgent situation, bring it to our attention by email or by calling and we'll try to accommodate you. Please also use the "special instructions" section during "checkout" to send us a message about your order.
  • Shipping costs are kept low starting at $5.95 for First Class Mail (to any USA states including Alaska, Hawaii, Guam, Puerto Rico & Military)
  • We utilize USPS, Fed-Ex, or sometimes UPS depending on weight and destination. Normally USPS is used for 1 pound and less. Fedex is used for 2 pounds and up.

  • We ship to Canada & Worldwide by Fed-Ex or USPS. You would pay us the shipping fees but you would have to pay customs fees to your country's customs office. FYI: Fedex charges additional customs brokerage fees payable upon receipt and any applicable customs fees collect.
    Note: When purchasing online, the shipping fees for international shipments are estimates only.   Contact us for a shipping quote.
  • For our International customers, Fedex has a "Great Rates" feature which can save you a lot of money and ship your package to you in a couple of days. We personally make a call and specify a shipping date to received a DISCOUNTED QUOTE. Certain countries have lower rates on certain days. Example: Shipping to the UK/Great Britain is best on Mondays.

  • Upon request we can ship and charge your existing shipper account for a small handling fee.
  • Overnights/Express shipping possible if notified prior to 1:30 pm PST.
  • We make every effort to ensure that all shipments are addressed and packaged correctly. Once shipped out, we are not responsible for deliveries. Fedex deliveries are insured. USPS deliveries are insured up to $50.
  • For any purchase, if shipping rate seems incorrect, please contact us to see if we are able to make a shipping rate adjustment.

Returns







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  • We DO NOT accept returns nor exchanges for purchasing ANY of our products.  

    If you're not familiar with the bags, please allow sufficient time to obtain a sample/s (see respective web page).

  • Do you think we made a mistake? Contact us within 7 days of order receipt. Otherwise, the sale is considered final.
  • If your order is returned as undeliverable, we will NOT try to locate you. YOU must contact us. If there was an address change or we were provided the wrong address, we will charge you a reshipping charge that must be paid first.
  • We know our products are superior, carefully packaged, and well labeled. Taking returns for no significant reason would not allow us to keep our rates so low to our customers.

International Orders













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  • We DO NOT guarantee arrival of international shipments. Our packages are trackable but in many cases, only within the USA. Many countries do not continue the bar scan coding once outside the USA. We can say that thus far all orders have been delivered but occassionaly there are delays due to custom inspections.
  • We ship to Canada & Worldwide by Fed-Ex or USPS (US Postal Service). Note: Fedex is 100% trackable to your door but they do collect additional brokerage fees for passing customs. These additional fees cannot be estimated by us.
  • When purchasing online, the shipping fees for international shipments are estimates only. Once order is received we will pack and weigh your order. If shipping fees already paid are not sufficient to cover actual costs, we will bill you for the difference before shipment can be sent out.
    Contact us for a shipping quote.

  • NEW FEATURE, Fedex has a "Great Rates" feature which can save you a lot of money and ship your package to you in a couple of days. We personally make a call and specify a shipping date to received a DISCOUNTED QUOTE. Certain countries have lower rates on certain days. Example: Shipping to the UK/Great Britain is best on Mondays. In some cases you can save 75% or more off the regular rates.

  • Expect some delays in processing International orders. These orders require completion of customs forms and need to be delivered in person to the local post office. As an estimate, it can take 3 - 4 days to ship out your order and about 2 weeks or longer to arrive depending on destination. Faster shipping services are available for additional fees.

    If you have an urgent situation, bring it to our attention by email and we'll try to accommodate you. Please also use the "special instructions" section during "checkout" to send us a message about your order.


Privacy
&
Security



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  • Privacy and security are very high on our priority list. All addresses, correspondence, and personal information is strictly kept only for our use and NEVER shared.
  • We ensure that our shopping cart and credit card partners are the very best and have the highest security measures available today to guard your personal information.
  • We are verified Authorize.Net merchants.
  • We are Payment Card Industry Data Security Standard "PCI DSS" compliant.

Website





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  • We try to regularly update our website and ensure all information is correct.
  • Should you encounter a technical or typo error, please bring it to our attention by calling or emailing us.
  • We offer a 5% product discount for bringing a technical problem to our attention. (A technical error example is: an add to cart button isn't functioning or a listed price is incorrect at checkout.) The 5% discount is our way of showing our appreciation for your helping us keep our website 100% functional.


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